What we do
At HALO we are confidential and collaborative professionals who specialize in hoarded homes, estate cleanouts and trauma cleanups. HALO works with our clients to create a customized plan designed to meet individual needs in a cost-effective way.
HALO focuses on the safety and wellbeing of clients and connects them with community support services to ensure goals are met and maintained. We are committed to an empathetic approach and to make these difficult transitions as comfortable and stress-free as possible.
Trauma Clean Up
HALO cleans sites affected by bio-hazardous materials – human and other – including blood, bodily fluids, urine, feces, narcotics, waste, etc. We have attended crime scenes, workplace incidents, needle and drug paraphernalia cleanups, unattended death, and traumatic incidences including falls, suicide and accidents. We are registered with Stericycle and the Hazardous Waste Information network (HWIN) under the Ontario Ministry of the Environment.
Hoarding Clean Up
HALO assists in the removal of accumulated items and waste often involving bio-hazardous material cleanup. We work alongside our clients to enable safe passage throughout the living space and to restore use of rooms and facilities. Clients with Hoarding Disorder may also need HALO to help with extensive cleaning and disinfecting of walls, floors, cupboards, appliances, bathrooms, kitchen facilities, bedrooms, and other areas. Sometimes items are sold or donated to charity.
Estate Clean Up
HALO attends to homes that residents can no longer live in, due to age, death, disability or accident. We work with families to clean out, declutter, right-size, disinfect, find lost heirlooms, sell, and to repurpose items within the home to charity. Sometimes more extensive cleaning, similar to hoarding clean-ups, takes place. This may include extensive cleaning and disinfecting of walls, floors, cupboards, appliances, bathrooms, kitchen facilities, bedrooms, and other areas within the home.
How we do it
Whether it is cleaning out, de-cluttering, right-sizing, selling or re-purposing items, HALO meets individually with all of our clients. If the client wishes, community partners and / or family members might also attend. During this meeting we create a plan that HALO calls a Plan of Care. A Plan of Care outlines all the work to be done, the estimated hours each plan will take and budget.
At HALO we thoroughly disinfect and clean all living spaces, including walls, floors, cupboards, appliances, bathrooms, kitchen, bedrooms, and other areas in the home that needs cleaning. After we complete our job, HALO offers follow-up visits and ongoing maintenance if requested. HALO is dedicated to working collaboratively WITH you and with your wellbeing in mind every step of the way.
What we believe
Our Mission
HALO supports individuals and families during times of transition in order to enable them to lead healthy and fulfilling lives.
Our Vision
Our vision is to become a model organization for the promotion and delivery of transition expertise and trauma support.
What people are saying
We used Mel and her team to assist us with clearing out our Uncles home. He was a true hoarder and we were completely overwhelmed. I cannot say enough good things about these people. They were professional, empathetic, discreet, hard working and fun. Yes fun! I never imagined that I would be laughing during the week I was there,but somehow they managed to take a bleak situation and turned it into something positive. They also came in on budget and were very sensitive to the fact that we were tight for money.
PATTI E.
What people are saying
I have had the opportunity to call on Halos services twice. But may I tell you, I won’t stop there!!!! I work in an industry that serves the amazing seniors in our community. With that, comes challenges, heart wrenching situations, that sometimes are far more overwhelming than we can ever imagine. But you know what? We have found our “angels” when working with Mel and her team. With my most sincere gratitude, and heart felt thanks I write this with goosebumps. Mel, you are truly an angel. And I look forward to hiring you over, and over again. Be well “friend”!
JENNIFER P.
What people are saying
My 89 year old mother moved into a retirement home and our family was faced with the task of cleaning out 32+ years of accumulated treasures.In the middle of an already hectic life with younger kids, we knew we needed help and advice. We were referred to HALO. From our initial visit Mel was able to put us at ease. She was so good at being flexible and talking through all the options .Mel’s jovial personality helped to keep us laughing through a very stressful process. Thanks again to Mel for making what seemed like an insurmountable task much more manageable and for providing some laughs along the way!
WANDA G.
