As we head into the New Year, HALO will be going through some changes. At this time, regular cleaning services are paused while plans for the next chapter are being considered.
Thank you to all of our wonderful clients for your continued support and understanding. Updates will be shared here as plans for the New Year become clearer.
At HALO we are confidential and collaborative professionals who specialize in hoarded homes, estate cleanouts and trauma cleanups. HALO works with our clients to create a customized plan designed to meet individual needs in a cost-effective way.
HALO focuses on the safety and wellbeing of clients and connects them with community support services to ensure goals are met and maintained. We are committed to an empathetic approach and to make these difficult transitions as comfortable and stress-free as possible.
Hoarding Clean Up
HALO assists in the removal of accumulated items and waste often involving bio-hazardous material cleanup. We work alongside our clients to enable safe passage throughout the living space and to restore use of rooms and facilities. Clients with Hoarding Disorder may also need HALO to help with extensive cleaning and disinfecting of walls, floors, cupboards, appliances, bathrooms, kitchen facilities, bedrooms, and other areas. Sometimes items are sold or donated to charity.
Trauma Clean Up
HALO cleans sites affected by bio-hazardous materials – human and other – including blood, bodily fluids, urine, feces, narcotics, waste, etc. We have attended crime scenes, workplace incidents, needle and drug paraphernalia cleanups, unattended death, and traumatic incidences including falls, suicide and accidents. We are registered with Stericycle and the Hazardous Waste Information network (HWIN) under the Ontario Ministry of the Environment.
Estate Clean Up
HALO attends to homes that residents can no longer live in, due to age, death, disability or accident. We work with families to clean out, declutter, right-size, disinfect, find lost heirlooms, sell, and to repurpose items within the home to charity. Sometimes more extensive cleaning, similar to hoarding clean-ups, takes place. This may include extensive cleaning and disinfecting of walls, floors, cupboards, appliances, bathrooms, kitchen facilities, bedrooms, and other areas within the home.
Whether it is cleaning out, de-cluttering, right-sizing, selling or re-purposing items, HALO meets individually with all of our clients. If the client wishes, community partners and / or family members might also attend. During this meeting we create a plan that HALO calls a Plan of Care. A Plan of Care outlines all the work to be done, the estimated hours each plan will take and budget.
At HALO we thoroughly disinfect and clean all living spaces, including walls, floors, cupboards, appliances, bathrooms, kitchen, bedrooms, and other areas in the home that needs cleaning. After we complete our job, HALO offers follow-up visits and ongoing maintenance if requested. HALO is dedicated to working collaboratively WITH you and with your wellbeing in mind every step of the way.
Our Mission
HALO supports individuals and families during times of transition in order to enable them to lead healthy and fulfilling lives.
Our Vision
Our vision is to become a model organization for the promotion and delivery of transition expertise and trauma support.
“When my 89-year-old mother moved into a retirement home, our family was faced with the daunting task of clearing out more than 32 years of accumulated treasures. In the midst of an already hectic life with young kids, we knew we needed help and guidance. We were referred to HALO, and from our very first meeting, Mel immediately put us at ease. She was incredibly flexible, walked us through all the options, and helped us find the right approach. Mel’s warm and jovial personality even brought laughter to what could have been a very stressful process. Thank you again, Mel, for turning what felt like an insurmountable task into something manageable and even enjoyable!”
WANDA G.
“We hired Mel and her team to help us clean out the home of a senior family member who had passed away and who we discovered had been hoarding for the past 35 years. I can’t say enough to express our gratitude for everything this team accomplished. They approached the job with hard work, sensitivity, attention to detail, and genuine compassion. I highly recommend Mel and HALO, and would absolutely use them again in the future. The service they provided was truly excellent. Thank you so much to Mel and her entire team!”
ANDREA I.
“Our family discovered that one of our own was struggling with severe hoarding. Within moments of contacting HALO, I knew I had found the right solution. Mel and her team were professional, compassionate, accommodating, and flexible, always keeping in close contact with our family and respecting our wishes. When we finally met in person, I was amazed by the positive, transformative changes in the home and it truly felt like I had gained a new friend. Thank you, Mel, for all that you do to ease the pain and turmoil for your clients and their families during such difficult transitions. You were my guardian angel at a time when I was searching for both prayers and answers.”
DONNA S.
