What a Hoarder Home Should Look for in a Cleaning Company
Do you live in a hoarder home and need help? HALO understands the importance of choosing the right company and people to assist you.
Why Choose HALO for Hoarder Cleaning?
Cleaning a hoarded home can be an emotional and challenging experience for everyone involved. It is demanding on many levels—emotionally, physically, mentally, and socially. At HALO, we regularly work with individuals with hoarding disorder and understand the unique characteristics that lead to a home becoming cluttered, unsafe, and sometimes unlivable.
HALO Cares About Your Confidentiality
To protect your privacy, HALO vehicles do not display logos, ensuring discretion during our visits. For all your friends and neighbors know, you’re hosting a tea party they weren’t invited to. HALO employees sign confidentiality agreements and take them very seriously. Rest assured, any pictures taken for insurance purposes during a site assessment will never appear in any social media or marketing materials without your express, written consent. Your confidentiality is of utmost importance from start to finish.
The Top Question to Ask a Cleaning Company for Hoarders Before Hiring
Ask us: “What is your strategy for my specific situation?” We tailor our approach to meet your unique needs. Some clients prefer a collaborative approach, while others want us to handle everything when they aren’t home. At HALO, we work with you to decide what will work best for you.
What to Expect from a Hoarder Cleaning Company
Your first contact with HALO will likely be an email or phone call. We’ll then schedule a visit to assess the time, team, and resources needed for your specific job. A date, time, and price will be agreed upon, and you can expect HALO to show up as scheduled.
Sometimes, all we need to bring are cleaning supplies and equipment, but often, we also need to set up a container for excess items to be removed from the property. Other times, we may need to bring along a subcontracted tradesperson like a plumber or an electrician. In some cases, we may come equipped with special Personal Protective Equipment (PPE) to work through all layers of hoarded items. Regardless of the situation, you can always expect incredible respect, confidentiality, collaboration, and care from the HALO team.
Concluding with Compassion
At HALO, compassion is at the heart of everything we do. We start and end our process with empathy and understanding. Our goals align with your goals, and we work collaboratively and compassionately to meet and hopefully exceed them. If you or someone you know has hoarding disorder and needs assistance with their home, please do not hesitate to reach out. HALO is here to help.